Our Office

Welcome

If it’s your first time with us then you’re in for a real treat. So go off and make your appointment with our wonderful front of house and ask as many questions as you like. On arriving for your appointment you can come and relax in the first class lounge and play around with one of our iPads. Here you can see before and after pictures, look at our hundreds of five star reviews and get loads of info about all our treatments.

 

 

You won’t wait long and whether you have just come for a chat or want your treatment on the day, our talented dental practitioners will help you make the right decisions about the future of your smile.

 

 

Visiting to us by car? We offer 15% off parking at Q-Park when you pre-book using code SWLIV15. See the pre-booking instructions here.

 

 

Here at Smileworks the clinical team are selected from amongst the best specialists, dentists, dental hygiene therapists and dental nurses. You’ll also be assisted at any point by our brilliant support team. Everyone at Smileworks is the best at what they do and you may be seen by a number of different practitioners. but don’t worry, this is so that you can get all the perspectives and trust that your treatment is the best possible to help you look and feel great.


Smileworks isn’t just a boring old dental practice – it’s an experience that you’ll want to come back for again and again. We’re not really into hurting our beloved patients and you will be hard pushed to find a patient of Smileworks who has had a ‘painful’ experience.

 

 

But if you are worried then the best thing to do is come along, meet the team and you’ll soon see what we mean. Smileworks are the most popular dental practice in Liverpool and are trusted by hundreds of happy patients each month who come to us because they want the very best of everything.

 

To book your first consultation, get in touch by calling 0151 236 5166 or through our 24/7 online booking system.

 

 

 

 

4.9
Based on 1780 reviews
Katie and Jay were very helpful today sorting me out with my whitening treatment and explaining it to me very well.Two lovely people!
Charlie J.
17:00 02 Apr 26
Incredible service, a lovely facility as well. All the staff on site are really professional, happy and polite. Marnie who dealt with our enquiry is super professional and efficient, and a lovely demeanour about her as well. Dr. Zarmina is clearly an expert in her field, which is incredibly reassuring and you trust her implicitly. I can't recommend this place high enough.
Gavin J.
09:27 13 Apr 26
Teyha is a dream ❤️
Leah C.
09:11 13 Apr 26
An absolutely lovely visit. Made to feel at ease and explained the process in detail. Feeling very positive about my next visit.Thankyou Jimmy,Helen and Emily
Annemarie M.
12:24 11 Apr 26
Absolutely love coming in for my monthly peel and dermaplane! Always a gorgeous welcome from James and Becca is always so lovey, really gentle and creates such a lovely atmosphere. I walk out feeling amazing. Thank you
Ruth A.
14:12 10 Apr 26
Had a fab dental visit today. Saw all the lovely staff Jimmy, Emily, James and Helen. Always make you feel welcomed and valued .Just had second treatment for Morpheus 8 with the lovely Hannah. Another positive experience at Smileworks. Always made to feel comfortable and at ease.
Angela M.
13:58 10 Apr 26
I’ve just finished my course of clear aligners to straighten my teeth and the whole experience was excellent. Eduardo took the time to answer all of my questions patiently and thoroughly, which made me feel confident in the process, and I’m thrilled with the final results. Kayleigh, Steph and Liv also supported throughout and were great. Really happy with my experience at Smileworks and I highly recommend!
Ashleigh W.
13:53 10 Apr 26
Had a clean with Kal and Jo, both were very kind and spoke with clarity on everything! Felt comfortable the whole time. Thanks guys 🙂
Tobias G.
12:14 09 Apr 26
I’ve had my orthodontic treatment at Smileworks Liverpool over the past year with Eduardo and Kayleigh, and it’s been such a positive experience throughout! They’ve both been consistently kind, welcoming, and professional, which really puts you at ease.Eduardo made everything clear from the start, so I always felt confident in the plan. Both of them made every appointment feel calm and straightforward, which made the whole process much easier than I expected. Kayleigh fitted my braces and was gentle, patient, and made sure I was comfortable the entire time.Everything has felt smooth, well organised, and never rushed. I’m due to have my braces removed next month and I’m really looking forward to seeing the final result. I honestly couldn’t recommend them enough. I can’t thank you both enough!
Patrycja C.
11:04 09 Apr 26
The receptionist needs to be fired.Absolute shambles of a company.Took a deposit months ago for a procedure. Has no appointments at suitable times. When asked for refunds of the deposit she keeps asking for a signed refund form which she doesn’t send to us. When asked why can’t you process a refund for a procedure you can’t schedule she basically said, ‘it doesn’t work with my agenda’.Chargeback initiated because this company lacks basic customer service.Update following reply from Katie: -You can defend your reception team if you like, but the reality is that your processes are outdated and impractical. You took a deposit for an appointment that your own team cancelled, then held onto that money for over five months. During that time, you repeatedly insisted that we complete a form explaining why we wanted to cancel rather than reschedule, as if a simple explanation over the phone was not acceptable. You made it clear in your own email that this form was “required.” I can attach that email to this review if needed.What is particularly telling is that the moment this review went live, you suddenly managed to process the refund without requiring anything at all. That raises an obvious question: if it was always this simple, why put a client through months of unnecessary back-and-forth instead of just handling basic admin properly?As for your claim about having plenty of appointments available, that is misleading. None of those slots were out of hours, and your team offered virtually no flexibility. Trying to schedule something workable around normal commitments has been unnecessarily difficult.This situation did not require anything complicated. It required basic common sense and accountability. If you cannot deliver what you offer, then be honest about it instead of creating obstacles for your clients.
Senor E.
08:13 09 Apr 26

meet the team

CONSULTATION OPTIONS

your first appointment

Your first appointment at Smileworks will be an amazing experience. That said, we appreciate that you might feel anywhere between a little apprehensive and full-blown terrified about coming to see us for the first time.  But please don’t worry. We’re here to help you look and feel great – and every single person in our office is there just for you. So relax in our first class lounge and once you get talking to our super-friendly reception team, you’ll feel right at home.

 

 

We’ll tell you precisely where you need to be, who you need to see and what you need to do. So all you need to do is call us, pay your deposit and then just sit back and look forward to meeting the team who’ll be with you at every step of your journey to a perfect smile and a better life.  Please be aware that, for health and safety reasons, we do not permit children under 10 to attend the practice unless they are receiving treatment.

 

Please read our Terms and Conditions.

You can book an emergency appointment at any time and we will do our best to fit you into the schedule. We keep appointments open for emergencies and can usually see you the very same day you call.   You can book an emergency appointment in the same way as normal. Just call us or send an email stating clearly that it’s an emergency and you need to be seen right away.

 

 

Then just pay your £90 (emergencies need to be paid in advance) and we’ll get you in the diary with the right dentist to solve your problem.  Our team can always get you out of pain and can usually fix anything that’s broken or come loose. You’ll likely need another appointment if it’s something more complicated and that can all be done at your emergency appointment.

Cancellations

If you are cancelling on us before we even know one-another then that’s usually a sign that we are not going to get along. However, we appreciate that things come up so you can give us 24 hrs notice of a cancellation and get your deposit back. Unfortunately we are super busy and have waiting lists for many procedures so you won’t be able to get your deposit back if you cancel at short notice.

 

 

The worst thing you can do is just not turn up. If you call and tell us what’s going on we will usually be able to help you in some way or even reschedule.

Contact or Visit us

 

Want to join the Smileworks Team – visit our dental recruitment page here.