NEO
- Acne
- Melasma
- Spider veins
- Sun damage
- Other pigmentation concerns
Aerolase laser skin resurfacing Liverpool
You want better skin. We have the tools and the people to help. If you want to reduce redness, treat breakouts or get rid of visible thread veins, we use Aerolase Neo. If you want smoother skin with fewer lines, we use Aerolase Era to resurface it. When your skin needs both, we combine them.
Tell us what bothers you. We’ll explain what we can do, how much it costs and how to best manage the downtime
“When you have nice skin, people start telling you about it.”
Neo from £250 · Era from £650 · Reverse from £1,100
“a genius”
“an absolute genius.”
“She is precise and offers advice even when this is to opt for a treatment she does not offer to get the best outcome.”
Fiona · 2026
Meet Dr MJ
Skin first. Every treatment for a reason.
MJ puts skin first. She combines laser treatment with skincare that does its share of the work at home, then considers what else your face needs.
MJ’s clinical approach
There’s no sense spending money on injectables while ignoring the skin you see in the mirror. Redness, pigmentation and rough texture need attention in their own right. More filler won’t fix them.
MJ puts skin first. She combines laser treatment with skincare that does its share of the work at home, then considers what else your face needs. Every treatment should have a reason. The aim is to look well and feel confident without looking done. She calls it “quiet luxury for the face.”
“very talented and honest.”
“She’s an artist!”
Teaching and qualifications
MJ founded Smileworks HUB to teach medical professionals facial aesthetics, ultrasound and complication management. Her teaching and speaking work includes Clarius, GE HealthCare and Galderma.
Her experience also includes trainer and vigilance-team work with Sinclair Pharmaceuticals and facial ultrasound teaching through CMAC.
She holds a master’s degree in Aesthetic Medicine with Distinction from Queen Mary University of London and a postgraduate qualification in Medical Education. GDC registration: 178642.
In the media
BBC Radio 4 has featured MJ’s complications clinic in its investigation into unsafe cosmetic practice. GLAMOUR has sought her advice on skin health, and Aesthetic Medicine has featured her teaching on ultrasound and injectable treatments.
That same clarity belongs in your consultation. You should understand the recommendation, its limitations and the alternatives before deciding.
Two exceptional lasers. Very different jobs.
The Aerolase system is making waves in the world of aesthetic medicine because it's suitable for everyone and is dramatically effective. It is not only an 'everything laser' but also an 'everyone laser' and Dr MJ recommends it for ALL her patients.
“Hi tech”
how can aerolase laser skin resurfacing help me?
The Neo and Era lasers treat a wide range of skin concerns. Depending on what conditions you’re looking to treat, one laser may be more suited for you than the other, but we always recommend both for a comprehensive rejuvenation of your skin.
ERA
- Wrinkles and fine lines
- Acne scarring
- Enlarged pores
- Skin tags and milia
- Other textural irregularities
Neo targets redness, blemishes and uneven tone
Neo is a focussed blemish blaster. It vanishes spider veins by bursting them and our technicians describe is as ‘real life photoshop for your skin’.
It treats without removing the skin’s surface by targeting and destroying imperfections. We use it for active acne, rosacea, visible thread veins and selected pigmentation concerns, including sun damage.
It is a non-ablative 1064nm Nd:YAG laser with a short 650-microsecond pulse. The energy, settings and treatment plan are precisely chosen for the concern we are treating and maximum safety. This laser is very unlikely to scar you.
Brown patches do not all have the same cause. Melasma needs careful ongoing management. Dr MJ will assess the cause of uneven colour before choosing the treatment.
Era renews the surface
Think of a controlled laser peel. Era precisely removes thin layers of surface skin, allowing fresh skin to form as it heals.
We choose it for rough texture, fine lines and wrinkles. It also works beautifully on lines around the mouth. It can address selected pigmentation and acne scarring too. Visible pores and uneven texture belong in this conversation and the results for general skin tone and texture are breathtaking.
Era is an ablative 2940nm erbium:YAG laser. Resurfacing does means redness and peeling while the skin recovers. We explain the depth of treatment and recovery before you book and you can read real stories below.
“my skin is glowing.”
Reverse brings them together
Skin rarely has just one concern. Neo can address redness, blemishes and uneven tone while Era works on surface texture and lines.
Aerolase ‘Reverse’ is just the name they gave to both treatment together. It combines the two in a planned protocol. MJ uses this approach in treatment planning to establish better skin. Many patients use just the Neo treatments to help maintain things. Our skin therapists usually deliver the treatments. They have been trained extensively to use these machines and know best.
Neo is ‘the everyone laser’
Laser treatment should not be a privilege reserved for pale skin. Aerolase Neo can treat all six Fitzpatrick skin types, including darker skin tones that need particular care with laser treatment. Neo is the first laser of it’s kind that can safely treat darker skin and we are very proud of this because now everyone can get access to the absolute gold standard of modern skincare.
We choose the settings for your skin, your concern and your history and Era has its own assessment and treatment protocols.
Skin first. Then the rest.
You can have beautifully balanced features and still be unhappy with redness, pigmentation or texture. That is why MJ puts skin quality at the centre of an aesthetic treatment plan.
“Skin is the foundation of everything that we do in aesthetics.”
She describes three changes that can happen as we age:
Descent: tissues move downwards.
Deflation: facial volume reduces.
Degradation: the skin’s quality changes.
These are different concerns. Lasers primarily address skin quality. Injectables may have a place where volume or muscle activity needs attention. Adding more filler will not solve every problem on the skin’s surface.
You may see this called laser skin rejuvenation. MJ doesn’t like the word ‘rejuvenation’ because ageing is not a disease, it’s part of life. And having great skin can help you feel great about ageing and look beautiful and young for your age.
Her phrase is “quiet luxury for the face.” Subtle, natural and still recognisably you.
“my skin is glowing.”
“my skin feels fantastic”
Your skin team
MJ chose Neo and Era for their versatility, comfort and the different treatment options they bring to the clinic. The skill is in choosing the right treatment and adapting it to the person in front of us. For that you need consult with her and draw on her decades of experience helping people look and feel great.
Our skin therapists carry out laser treatment. Meet Becca Lewis and Jemma Scott to learn more about the people caring for your skin.
“Had aerolase reverse treatment. Becca was great, she answered any questions I had, very friendly and treatment went well.”
“very talented and honest.”
Dr MJ Rowland-Warmann
Dentist & Smileworks co-founder
“my skin feels fantastic”
Jemma Scott
Skin therapist
“my skin is glowing.”
Becca Lewis
Skin therapist
“skin on point”
Dr Charlotte Kelly
Aesthetic doctor
What our patients say
Less camouflage. More confidence.
One patient treated by Becca had prominent rosacea redness across her nose and cheeks. It was affecting her confidence and she relied on heavy makeup and camouflage cream.
After a course of Neo treatment, MJ describes a marked improvement. The patient no longer felt she needed coverage and makeup.
That is a meaningful result. Less time hiding your skin and healthier skin that’s not covered in makeup.
Clinical before and after photographs help us explain what treatment can achieve. We will discuss relevant results alongside what is realistic for your skin.
More before and after photographs
How many Aerolase treatments will I need?
For Neo, think course rather than one-off appointment. MJ is clear that a single session is not the same as a planned course with a cumulative result.
We may include Era where lines or texture are also part of the picture. The recommended number of appointments, their spacing and any maintenance depend on what we are treating.
You will have a plan and a total cost before you commit.
“Great service 😊”
Does Aerolase hurt? What is the downtime?
Neo is usually comfortable. You may feel warmth. MJ describes brief flushing afterwards, often settling within around 10–15 minutes. It does not remove the skin’s surface.
Era needs recovery time. Resurfaced skin can feel hot initially, then look red and peel as it heals. Treatment intensity affects the experience, so we explain what to expect from your appointment rather than applying one promise to every laser treatment.
Ed has had Aerolase more than ten times. He describes initial heat on the first day, redness over the first couple of days and more noticeable peeling around day three. For him, the peeling is the socially awkward part.
“So it's about four or five days of downtime. But the first two or three days isn't really downtime because the skin has not started to peel yet. It's the peeling phase that is the problem for downtime because you look weird. I just tell everyone I had laser, that’s the best way. Or work from home for those two days when it’s really peeling. Moisturiser helps disguise the peeling. It’s not that bad at all.”
When can I go back to work after laser skin resurfacing?
Plan for how your skin will look and how you will feel about it. You may feel ready to work before you want to face customers, colleagues or a camera.
Ed prefers a Friday appointment. He is a little red over the weekend, then works from home on Monday, Tuesday and Wednesday while his skin peels and recovers.
Tell us about your work, weddings, parties and holidays before booking. We can help you plan around the recovery expected from your treatment. A Neo appointment and Era resurfacing need different arrangements.
How does it compare with CO2 laser resurfacing?
The distinction is not simply ablative versus non-ablative. Era is also ablative. The device, treatment depth and protocol all matter when comparing recovery and results. We will explain why we recommend a particular approach for your skin.
Good skin continues at home
Your appointments are a small part of the time you spend in your skin. An appropriate home routine supports the treatment plan. That may include active or prescription skincare chosen for your concerns.
We explain what to use, what to pause around treatment and how to care for healing skin. Follow your practitioner’s aftercare. Do not pick or scratch peeling skin. Contact us if you are concerned about your recovery.
You should leave knowing what to do, not holding a bag of products you do not understand.
“my skin feels fantastic”
Aerolase treatment prices
Smileworks is the only laser clinic in the UK outside of London to offer both the Neo and Era lasers. we are proud to offer these two innovative laser treatments for significantly less cost than other clinics charge. We do this becaus Dr MJ realises the importance of lasers for skin and wants more people to be able to have this treatment.
- Aerolase NeoSingle sessionfrom £250Book online
- Aerolase EraSingle sessionfrom £650Book online
- Aerolase ReverseStart with a skin consultationfrom £1,100Book online
We will explain the recommended course, what is included and the total cost. You can also see our aesthetic treatment prices.
“So now I’m booked in for Aerolase next!”
FAQ
Will Aerolase work for my skin?
That depends on what you want to change. We use Neo for redness, visible thread veins, active acne and some pigmentation problems. Era resurfaces the skin to improve texture and fine lines. Tell us what bothers you and we’ll explain which treatment fits, what improvement to expect and whether another approach would help more.
What’s the difference between Neo, Era and Reverse?
Neo targets concerns such as redness and blemishes without removing the skin’s surface. Era works like a controlled laser peel, removing thin layers of surface skin so fresh skin forms as it heals. Reverse combines them when your skin needs both. We choose the treatment around your concerns and the recovery time you can manage.
How many treatments will I need? Will one be enough?
For Neo, plan for a course rather than expecting one appointment to do everything. MJ finds the results build across treatments. We may include Era when lines or texture also need attention. At your consultation, we’ll explain the number of appointments, their spacing and when we expect you to notice a difference.
How long do the results last?
Your skin keeps changing, so treatment is not a promise that redness, pigmentation or ageing will stop permanently. MJ often uses an initial treatment plan to improve the skin, followed by Neo maintenance and appropriate skincare. We’ll explain what ongoing care makes sense for the concern we’re treating.
Can Aerolase help acne and acne scars?
Active breakouts, leftover marks and scars need different decisions. MJ uses Neo courses to reduce active acne, including for patients who want to discuss alternatives to oral medication. Once breakouts are controlled, we assess any remaining marks or texture separately. You do not automatically need resurfacing, and we won’t promise that one treatment removes every kind of scar.
Can it reduce rosacea redness and visible thread veins?
Yes. These are among the concerns MJ particularly values Neo for. It can target visible thread veins and reduce redness. One of Becca’s patients had redness across her nose and cheeks that she covered with camouflage makeup. After a course of Neo, MJ describes a substantial improvement in her skin and confidence. Treatment manages the visible symptoms; it is not a permanent cure for rosacea.
Can Aerolase treat melasma or pigmentation?
It can have a place in your plan, but we need to establish what is causing the dark patches first. MJ chooses between Neo, Era and skincare according to the pigmentation and the person’s skin. Melasma needs ongoing management. The wrong treatment settings can worsen pigmentation, which is why assessment matters more than simply booking a laser session.
Is Aerolase suitable for darker skin?
Neo can treat all six Fitzpatrick skin types, including darker skin tones. MJ chose it partly for that versatility. The settings still need to suit your skin: she explains that too much heat can cause pigment changes. Era resurfacing requires a separate assessment, so suitability for Neo does not automatically mean the same resurfacing treatment is right for everyone.
Does Aerolase hurt?
Neo is generally comfortable, with warmth during treatment. Era resurfacing is more intense and can leave the skin feeling hot afterwards. Ed, who has had Aerolase ten times, describes that heat as most noticeable on the first day. We’ll explain the likely sensation and recovery for your treatment before you decide. “Laser treatment” should not come with one blanket promise about comfort.
When can I go back to work after laser skin resurfacing?
Think about how your skin will look as well as how you will feel. MJ describes brief flushing after many Neo treatments. Era involves redness and peeling, and the peeling can become more noticeable a few days later.
Ed’s experience is around four or five days overall, with the peeling stage being the most awkward socially. He prefers treatment on Friday, a slightly red weekend and working from home on Monday, Tuesday and Wednesday. Your recovery may differ, so tell us about work, weddings and other plans before you book.
Do I still need skincare? What should I do afterwards?
Yes. MJ sees treatment in the clinic and skincare at home as parts of the same plan. We’ll recommend products for your skin and explain what to use or pause around treatment. Follow the aftercare given by your practitioner and do not pick or scratch peeling skin. If something worries you, contact us rather than trying to manage it from internet advice.
How much does Aerolase cost?
Neo starts from £250, Era from £650 and Reverse from £1,100. Your total depends on the treatment and course we recommend. We’ll explain what is included and the full planned cost before you commit, rather than leave you guessing from the price of one appointment.
Let’s make a plan for your skin
You have read about the treatments. Now find out what they can do for you.
Tell us about the redness you cover, the texture you want to change or the pigmentation that bothers you. We will assess your skin, answer your questions and explain the next step.