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If it’s your first time with us then you’re in for a real treat. So go off and make your appointment with our wonderful front of house and ask as many questions as you like. On arriving for your appointment you can come and relax in the first class lounge and play around with one of our iPads. Here you can see before and after pictures and get loads of info about all our treatments. You won’t wait long and whether you have just come for a chat or want your treatment on the day, our talented dental practitioners will help you make the right decisions about the future of your smile.
Smileworks isn’t just a boring old dental practice – it’s an experience that you’ll want to come back for again and again. We’re not really into hurting our beloved patients and you will be hard pushed to find a patient of Smileworks who has had a ‘painful’ experience. But if you are worried then the best thing to do is come along, meet the team and you’ll soon see what we mean.
Your first appointment at Smileworks will be an amazing experience. That said, we appreciate that you might feel anywhere between a little apprehensive and full-blown terrified about coming to see us for the first time. But please don’t worry. We’re here to help you look and feel great – and every single person in our office is there just for you. So relax in our first class lounge and once you get talking to our super-friendly reception team, you’ll feel right at home.
We’ll tell you precisely where you need to be, who you need to see and what you need to do. So all you need to do is call us, pay your deposit and then just sit back and look forward to meeting the team who’ll be with you at every step of your journey to a perfect smile and a better life. Please be aware that, for health and safety reasons, we do not permit children under 10 to attend the practice unless they are receiving treatment.
You can book an emergency appointment at any time and we will do our best to fit you into the schedule. We keep appointments open for emergencies and can usually see you the very same day you call.
You can book an emergency appointment in the same way as normal. Just call us or send an email stating clearly that it’s an emergency and you need to be seen right away. Then just pay your £50 (emergencies need to be paid in advance) and we’ll get you in the diary with the right dentist to solve your problem. Our team can always get you out of pain and can usually fix anything that’s broken or come loose. You’ll likely need another appointment if it’s something more complicated and that can all be done at your emergency appointment.
If you are cancelling on us before we even know one-another then that’s usually a sign that we are not going to get along. However, we appreciate that things come up so you can give us 24 hrs notice of a cancellation and get your deposit back.
Unfortunately we are super busy and have waiting lists for many procedures so you won’t be able to get your deposit back if you cancel at short notice.
The worst thing you can do is just not turn up. If you call and tell us what’s going on we will usually be able to help you in some way or even reschedule.
