Our Office

If it’s your first time with us then you’re in for a real treat. So go off and make your appointment with our wonderful front of house and ask as many questions as you like. On arriving for your appointment you can come and relax in the first class lounge and play around with one of our iPads. Here you can see before and after pictures, look at our hundreds of five star reviews and get loads of info about all our treatments.

You won’t wait long and whether you have just come for a chat or want your treatment on the day, our talented dental practitioners will help you make the right decisions about the future of your smile.

Here at Smileworks the clinical team are selected from amongst the best specialists, dentists, dental hygiene therapists and dental nurses. You’ll also be assisted at any point by our brilliant support team. Everyone at Smileworks is the best at what they do and you may be seen by a number of different practitioners. but don’t worry, this is so that you can get all the perspectives and trust that your treatment is the best possible to help you look and feel great.

But if you are worried then the best thing to do is come along, meet the team and you’ll soon see what we mean. Smileworks are the most popular dental practice in Liverpool and are trusted by hundreds of happy patients each month who come to us because they want the very best of everything.

To book your first consultation, get in touch by calling 0151 236 5166 or through our 24/7 online booking system.

4.9

Based on 1461 reviews

I have recently received treatment (consultation, whitening, composite bonding and some general work) from Paula, ably assisted by Steph. Paula was recommended by a friend and did not disappoint, I cannot stress enough how happy I am with the overall process but also the end results. The advice was thorough, my options were clearly set out and I was reassured throughout. Incredible level of skill and service, massive thanks to Paula and Steph.

Frankie J.

10:57 22 Aug 24

It was my first time going to the dentist in the UK and I don't regret it one bit. From the heartwarming welcome at reception to the dentist treatment, everyone is exceptional at Smileworks. I got my braces fitted today and Eduardo and Milena were amazing at making me feel comfortable, explaining carefully what they were doing and giving me proper instructions to follow!

Shaëny Cassim Itibar (Santa B.

17:10 16 Oct 24

Got orthodontic treatment from Eduardo and Milena and they were very professional and welcoming throughout. Very thoroughly diagnosed what my issues were and explained in detail what the treatment plan would be. They performed scans, X-rays, imaging and took photos to ensure their assessment was holistic. Everyone else in the clinic are very helpful and friendly as well 🙂

Ryan F.

16:51 16 Oct 24

Wow! I am over the moon with my composite bonding by Zarmina. I was so nervous but throughout all my treatment, the whole team have been fantastic. Zarmina has made my teeth exactly how I wanted them. I feel so confident in my new smile already. Worth every penny, Thank you!

Fay C.

15:27 11 Oct 24

Fay M

09:58 11 Oct 24

Jessica M.

15:16 10 Oct 24

Brilliant dental practice. You’re made to feel welcome from the first appointment. Eduardo, Kayleigh and Shay have given my son the smile he deserves. Would highly recommend, don’t hesitate if you want your perfect smile. Thank you to everyone ⭐️

Jennifer M.

10:30 10 Oct 24

I had an excellent experience getting my braces with Dr. Ismail. His calm and caring attitude makes you feel at ease, and he ensures all your questions are answered to your satisfaction. I highly recommend Smileworks and Dr. Ismail to anyone seeking high quality treatment.

Mehrdad G. A.

06:47 09 Oct 24

Karl S.

09:06 08 Oct 24

Disclaimer: This is only my personal experience, and it is not intended to discredit this practice.On September 23rd, 2024, I visited this practice with severe lower jaw pain on both sides during I was charged £110.00 at the reception before being seen.I was charged £110.00 at reception prior to being seen.Given the severity of my pain, I expected appropriate diagnostic measures, including an X-ray. Instead, I had a 10-minute conversation with the dentist, who told me to "go to your GP" and take painkillers. I was consulted without any further investigation into my symptoms, no X-ray was performed, and I left the practice with no clear answers.Despite the staff's explanation that X-rays are only taken when deemed "clinically necessary," both the walk-in centre and my GP (who I visited immediately after) advised that an X-ray was indeed required.The practice did provide a follow-up appointment. However, it came with the same unclear terms, and there was no guarantee an X-ray would be performed - again undermining the thoroughness of the care provided.In what realm of fantasy patients are being charged in advance (£110.00 for a 10-minute chat) with no adequate communication on what this service entail? Therefore it is self-evident that they failed to meet basic expectations - instead, they’ve taken advantage of the situation - I would not recommend this practice for urgent care or anything at all - be careful of the advance payment - this means that if anything goes wrong from their side your money is gone.Mani K.

M K

12:58 06 Oct 24

Your first appointment at Smileworks will be an amazing experience. That said, we appreciate that you might feel anywhere between a little apprehensive and full-blown terrified about coming to see us for the first time.  But please don’t worry. We’re here to help you look and feel great – and every single person in our office is there just for you. So relax in our first class lounge and once you get talking to our super-friendly reception team, you’ll feel right at home.

We’ll tell you precisely where you need to be, who you need to see and what you need to do. So all you need to do is call us, pay your deposit and then just sit back and look forward to meeting the team who’ll be with you at every step of your journey to a perfect smile and a better life.  Please be aware that, for health and safety reasons, we do not permit children under 10 to attend the practice unless they are receiving treatment.

Please read our Terms and Conditions.

You can book an emergency appointment at any time and we will do our best to fit you into the schedule. We keep appointments open for emergencies and can usually see you the very same day you call.   You can book an emergency appointment in the same way as normal. Just call us or send an email stating clearly that it’s an emergency and you need to be seen right away.

Then just pay your £90 (emergencies need to be paid in advance) and we’ll get you in the diary with the right dentist to solve your problem.  Our team can always get you out of pain and can usually fix anything that’s broken or come loose. You’ll likely need another appointment if it’s something more complicated and that can all be done at your emergency appointment.

If you are cancelling on us before we even know one-another then that’s usually a sign that we are not going to get along. However, we appreciate that things come up so you can give us 24 hrs notice of a cancellation and get your deposit back. Unfortunately we are super busy and have waiting lists for many procedures so you won’t be able to get your deposit back if you cancel at short notice.

The worst thing you can do is just not turn up. If you call and tell us what’s going on we will usually be able to help you in some way or even reschedule.

Want to join the Smileworks Team – visit our dental recruitment page here.