International Women’s Day at Smileworks

 

International Womens day Logo

 

International Women’s day at Smileworks

The Dental Practice where Women Bill More than Men – Sorry fellas…

 

 

Smileworks is Liverpool’s number one dental practice and we’re not only breaking the mould when it comes to the type of dentistry we do but also the type of dentists we have working here.  At Smileworks every day is International Women’s Day.  We are a dental practice built by women for women. With a few very lucky guys knocking around the place doing their bit.  But 85% of out total staff (including our CEO, Dr MJ Rowland-Warmann are female which is 22 women and 4 men.  Of our fee earners, 7 are women and 3 are men.  So 70%.  Interestingly we also have 924 active male patients and 2,203 active female patients.  These are patients who’ve been to us in the last couple of months.

 

We’ve had lots of people wanting to join our team lately so if you think you’ve got what it takes then visit our dental recruitment page here.

 

 

 

Everyone from dental nurses, receptionists to our specialist oral surgeons and CEO are wonderful career-focussed and highly motivated women and it would also seem that we are serving more women than men with cosmetic dentistry and facial aesthetics. So gender parity is achieved here.  The women are rewarded the same or more than men and we happen to have more of them so they are contributing the lions share of revenue and profits.  And we’ve not done this with positive discrimination or by following any causes or feminist ideology.  Far from it.  We have achieved this by a scientific approach to hiring the best people for the job.  So my thesis is that the gender pay gap and discrimination against women is still a very real thing here in the UK.  Because when you do hiring right, your business looks very different from many others around you.

 

 

Working with such an inspiring group of women makes me feel like I have found a home!”

– Abby Harding, Team Front of House, Smileworks.

 

 

 

More importantly we’re breaking the mould according to the gloomy stats of the World Economic Forum who say gender parity is 200 years away.  We don’t buy this.  In fact, here at Smileworks, gender parity has been and gone.  Not only do females get paid more than their male counterparts at other practices but they also contribute to the overall revenue and profits of the business to a greater degree.  Granted, we are mostly women here but we’ve done a fair scientific and data-driven assessment and the results are in.  Without wanting to give away any confidential information, our females are paid extremely well according to the national averages for everything from reception staff to treatment coordinators right up to specialists.  This is the same for men.  And two of our rockstar dentists, Dr Billy and Dr Laurence are men.  But it’s international women’s day so we’re here to talk about the ladies.

 

  1. 70% of our revenue in the business is generated by women
  2. Our women get paid on average 10% more than men for similar roles in other practices.

 

 

It’s said in the World Economic Forum report that women hire women.  I certainly do not agree with this sentiment. In fact I’m pretty sure that it’s illegal!  At Smileworks we hire the best applicants for the job and if those are men (like Dr Laurence Masters BSc BDS MSc (Orth) our orthodontist then they get the job.  On the other hand if the best candidate for a specialist oral surgery role is female (like Dr Anca Antoniu DMD PGCert (Implantology) then she will get the job.  It’s not so much about male vs female here more talented vs average.

 

 

To celebrate this year’s event, Smileworks are partnering with Capital Liverpool for International Women’s day on the 8th March and are proud to be giving away prizes to both men and  women and who want to feel better about themselves.  We’ve found over the years that the reason women come to us is because they want to feel better about themselves.  It’s an intrinsic motivation not an extrinsic one.  We’ve often been criticised for objectifying women or creating false body images but that’s not what we’re about at all and it saddens us that even some women have this out-dated view.  This competition is now open so get your entries in to win!

 

 

Smileworks is about helping women feel great about themselves and smile more.  It’s really as simple as that.  And our family of girls (and the odd guy) do just that each and every day.  The theme of this year’s IWD is ‘Press for Progress’ so hit the button below to take the short survey or read on about our magnificent women who’ve made our practice what it is today:

 

 

I asked around our office and here’s what the team said about International Women’s Day and working at a practice that supports and nurtures the talents of women in a very male-dominated industry.

Dr MJ Rowland-Warmann  BSc BDS (Manc) MSc Aes.Med. (Lond) MJDF RCS (Eng) 

SMILEWORKS CAPTAIN, FOUNDER & CEO

(she’s so cool she has her own video)

You can see her full cosmetic dentistry biography here

 

 

“International women’s day is a celebration of women’s achievements, and at Smileworks we take that seriously.  In a way, every day is International Women’s Day at Smileworks, as we are a team of super-women, working together to serve our wonderful patients.

 

 

International Women’s Day for me celebrates leading a business 90% female even though the majority of the industry is male – and then totally kicking ass at it.  There are lots of female dentists, but unfortunately, not that many who are in charge of their businesses and have the opportunities afforded our women here at Smileworks.

Inequality is a huge thing in dentistry and although the numbers of female dentists are rising in general practice and the NHS, the number of female specialists and senior dentists are still massively underrepresented.  We don’t have discriminatory hiring policies at Smileworks we just want people who care about their patients and not their pay-checks.  And as It turned out, our oral surgeon, nurses and rock-star front of house team are all female. That’s simply because they fitted better our requirement to be caring, precise and talented.”

Dr Anca Antoniu DMD PGCert (Implantology)

SMILEWORKS SPECIALIST ORAL SURGEON

You can see her Oral Surgery biography here.

Anca Specialist Oral Surgeon

“A real woman is strong and independent, but that still means she can be feminine, beautiful, kind and gentle. International Women’s Day for me is about women having the strength and determination to carry things through and to accomplish great deeds for themselves and others.

Her power comes from the knowledge she has gained, from the intuition she expertly masters and from her unrelenting ambition.  The 8th of March is about women being strong and independent and no less equal to men.”

PAULA “BAMBI” REED National Certificate NEBDN 2004

DENTAL HYGIENE THERAPIST / ORTHODONTIC THERAPIST

You an read Bambi’s full oral health & gum disease biography here

Paula "Bambi" Reed

“International women’s day means to me, women sticking together to make each other stronger. At Smileworks I have always been helped and encouraged to work to the top of my competencies by MJ, encouraged to learn new skills and supported throughout.”

Camilla Bevan BSc BADT

DENTAL HYGIENE THERAPIST

Camilla Bevan BSc

“I think international women’s day symbolises that we are a force to be reckoned with, historically  in dentistry it was very male orientated and I believe now we have progressed to a stage where females are also recognised as a male equivalent and we no longer have to prove ourselves. At the same time this still pushes us to be better and work harder.”

 

 

Kerry Hensley RDN

CLINICAL MANAGER & TREATMENT COORDINATOR

2011 & 2014 WINNER “Dental Nurse of the Year” – The Dental Awards
2013 & 2014 WINNER “Fastbraces® Assistant of the Year”- Fastbraces®

You can read all about Kerry’s award-winning nursing skills here

Kerry Hensley

“Michelle Obama once said  ‘success is only meaningful and enjoyable if it feels like your own.’  Here at Smileworks our team of strong women work like a family, we get to enjoy and celebrate our success every day…… that, ladies, is one hell of a feeling 🙂 – Happy international women’s day!”

 

 

Rebecca Newbold BSc 

DENTAL HYGIENE THERAPIST

Dental Hygiene and Therapy, University of Teeside, 2015 (1st class)
BSc Medical Microbiology, University of Leeds, 2006

You can read Rebecca’s oral hygiene biography here

Rebecca oral hygiene

“International Women’s Day is a day to reflect on and be proud of being a woman, who, thanks to generations before battling for equality, can achieve absolutely anything they wish.  No dream is ever too big.  Especially not at Smileworks 😉 “

 

 

Mimi Hodgson 

FRONT OF HOUSE MANAGER

Mimi Hodgson

 

“I have a career I love that means something to me and I know if I work even harder I can achieve greatness here at Smileworks. History shows that it wasn’t always this way for women. This is an issue very close to home for me because I’m from Vietnam where women don’t have the opportunities we have here.  So I ‘m very grateful for this day…”

 

 

Georgiana Taulea Dental Nursing NVQ4 | Hugh Baird College | 2016-2017

SMILEWORKS DENTAL NURSE 

You can read all about Georgi’s achievements on her dental nursing biography page here

Georgiana Dental Nurse Sunglasses

“International Women’s day, for me not only represents a day of appreciation and love but a day of global recognition for all the struggles and hard work women do all year round. Here at Smileworks we celebrate women on a daily basis and know we are all worth it. Go girls!!”

 

 

Davina Johnston

SMILEWORKS FRONT OF HOUSE

Davina Johnston

“International Women’s Day to me is a reminder of the empowerment of women towards other women in every aspect of life.  From the positive encouragement we give to each other in the workplace to perform better each day to the constant care & support we give to our female patients throughout their journey of change here at Smileworks.

 

 

As females we promote improving yourself day after day in whatever way that may be. International Women’s Day to me is a reminder of the empowerment of women towards other women in every aspect of life.  From the positive encouragement we give to each other in the workplace to perform better each day to the constant care & support we give to our female patients throughout their journey of change here at Smileworks.  As females we promote improving yourself day after day in whatever way that may be.”

 

 

Dr Pinar Akman phD PGCert BDS 

SMILEWORKS DENTAL IMPLANTOLOGIST / RESTORATIVE DENTIST

Pina Sunglasses Restorative

 

 

Dr Pinar has a phD so is actually a doctor twice over.  She is our Implantologist and restorative dentist at Smileworks and was unavailable to comment for International Women’s Day due to being involved in a complex case and having her own practice that she attends for part of the week (we do flexible working time at Smileworks) Interestingly she has a pHD in Engineering, one of the most male dominated subjects for further education (reported by the guardian) so is not only an asset to the team but proof that women can do anything.

 

To read her formidable Implantology bio take a look here.

 

 

Abby Harding

FRONT OF HOUSE

 

Abby is one of our newest members of the team and joins us on our front of house team from the hospitality industry.  She has already make an impressive impact at Smileworks being published in the popular business blog Be the Business with her article about transparency in business.

 

 

Abbie Front of House

 

“On International women’s day I am reflecting on how it’s a woman’s prerogative to change her mind!  Coming from the hotel industry I could never have never imagined that it was possible to combine such an incredibly high standard of dental work with a genuine love for people. Working with such an inspiring group of women makes me feel like I have found a home!”

 

 

Hannah Taafe

Smileworks Semi Permanent Makeup Artist and Beautician at our Liverpool practice

Hannah Taafe

 

Hannah’s talent and dedication is never in dispute and jsut like our CEO, Ed, she’s got a background in law so can handle herself with some of the most edgy people you’re ever likely to meet.  But here at Smileworks she’s our dual qualified Beautician and Semi permanent makeup artist and produces beautiful results for patients. Her motto is leave people feeling better than how you found them.  And she certainly practices this philosophy spreading happiness throughout the practice.

 

 

 

And just to prove that we’re not got some creepy feminist hiring policy we made a video showcasing some of our male employees and also some reviews from men. After all International Women’s Day is about quality and equality not positive discrimination.  Smileworks sometimes feels like a little oasis of calm in a world going crazy with people fighting and trying to do one another harm.  All we want to do is spread smiles and make women and men alike feel great about themselves and live happy, confident and successful lives.

 

 

Easily the best dentist appointment I've had. I was recommended to go by a friend who couldn't have spoken more highly of them. The facilities are top notch, service friendly and comforting. The staff were great. The treatment was thorough, honest and well explained. First class (excuse the airline pun...you'll see why!)
Adam Samy
Adam Samy
19:10 01 Jun 17
I found Smileworks after looking online for the best specialist orthodontist, and after several visits now, I do believe that they live up to the hype! Every visit has been a pleasure, with the excellent reception always offering a warm and hearty welcome. Due to the severity of problems with my teeth, my treatment plan is extensive and means that despite being early days, I have met with and been treated by a range of the staff here; I can confirm that they're all fantastic and incredibly thorough - everything is explained in detail and nothing is ever rushed. I should also thank Paula (and her assistant whose name I've forgotten - sorry!) yesterday for cleaning the insides of my teeth so thoroughly when I don't even think it was necessarily part of the appointment (the appointment was for a filling). I look forward to continued excellent care from Smileworks and can't wait to get my braces on! Cheers guys!
Michael Kelly
Michael Kelly
08:04 14 Apr 17
Absolutely great find. Friendly staff and MJ who treated me was professional, reassuring and positively fantastic about what my needs were and what I was looking for. There was no pressure on anything and she spoke in depth about full details on every procedure without any rush in me in making an option. I will definitely be visiting again. Thank you once again!
Samina Mubarak
Samina Mubarak
20:02 06 May 17
Absolutely excellent service. All the staff are friendly and make sure all your treatment options are fully explained. Don't do anything unless your 100% sure of all that's available. Shiron made sure my treatment was the absolute best it could be.
Keith Chellew
Keith Chellew
18:41 24 May 17
I had dental work and a procedure on my top lip. I was really nervous on my first visit but the staff are truly lovely and put me at ease straight away. I loved the quirkiness of the waiting room- very different from any dentist/doctors waiting room I've been in. The treatment rooms are very clean, love the design and layout. I also loved the patients photo smiles on the wall!! straight away I relaxed and I could feel the friendliness of the staff. MJ really listened to my fears and listened to what I required, she understood completely my views and the treatment I received was given exactly as I requested!! They really want to help you and they're interested in what you have to say - they love their job!!! I've made a follow up visit and will continue to use them. I've also recommended Smileworks to my friends and will continue to do so.
Nicci Richards
Nicci Richards
20:11 26 Feb 17
I went to Smileworks to have the composite reconstructions on my two front teeth replaced as well as my teeth whitened. On my first appointment with M.J I was given detailed explanations of what these processes involved, which not only eased my apprehensions but stood out from all the previous dentists I had visited. The teeth whitening took approximately two weeks, after which I had the most amazing reconstruction done on my front teeth by Dr Billal Arshad, including a flawless colour match to my newly whitened teeth. The treatment I received was incredible and the end results speak for themselves, I have had numerous people within the fist week comment on how incredible my teeth look. To all the staff at Smileworks I say thank you so much, you have made me a very happy customer.
David Birtles
David Birtles
11:55 26 Jul 17
The staff at Smileworks are fantastic, very welcoming and accommodating. They are always happy to go the extra mile to help you. I had fast braces and 1ml lip filler, i absolutely love the result. Would 100% recommend to anyone looking to get braces or facial aesthetics, they really listen to what you want and combined with their professional knowledge you achieve the perfect result.
Kerry Browne
Kerry Browne
10:46 27 Jul 17
I received my Spmu eyeliner treatment today at Smileworks. I am completely over the moon with the results and would highly recommend the treatment. The clinic itself it just wonderful really clean, fresh and highly professional. My therapist was Hannah Taffe who was extremely knowledgeable, but also so warm and welcoming and put me completely at ease. The treatment was really relaxing and didn't hurt one bit. So very impressed and will certainly be back. Next time I will be booking in to see an orthodontist. Huge thanks to Hannah you really are just fabulous. Sarah Bell xx
SARAH BELL
SARAH BELL
18:10 05 Aug 17
Visited smileworks Saturday, place is amazing everyone was really welcoming and friendly. I was given all the answers to any questions i had before I even asked them!. Hannah was fantastic she gave me a full consultation. I am really happy with the outcome. I will be visiting smileworks in the future.
Laura Harte
Laura Harte
18:39 07 Aug 17
The most welcoming and friendly staff I have ever experienced anywhere, let alone a dentist. I felt in safe hands from the get-go and was so happy with the staff arranging appointments for me even outside of the practice. The creative and clever practice design (airplane) topped the fun experience off! Thanks MJ, Georgiana and Heloise.
Sean Donohue
Sean Donohue
22:03 03 Sep 17
Had my fast braces fitted at Smileworks at the beginning of the year and recently had my lips done, MJ and the team are Lovely! Always a Friendly and professional service! Perfect opening hours which work around my job. Highly recommend! 😀
Elle Benson
Elle Benson
13:25 05 Sep 17
I did went Saturday morning as an emergency customer. No previous contact with them in the past. I was extremely happy of what I found. The place itself & location is great. But even better the staff; They were very understanding and helpful. MJ who finally attend my case did work the extra mile (and extra time too :)) so later than 17:30 Sat. Quick/Nice/Effective & Reliable. So far the best dental clinic I have been. Definitively I will recommend & use them again.
FERNANDO
FERNANDO
13:30 03 Oct 17
After breaking a tooth whilst away in Liverpool, I googled local dentist and called the first number in the list. Smileworks offered me an A1 service and managed to temporary fix my tooth until I returned home allowing me to continue my few days away. Not only was the cost very reasonable for an emergency appointment their practice is the funkiest I’ve ever seen. The dental staff were all fantastic too, I couldn’t have asked for more. Just gutted that there isn’t a smileworks in Cambridgeshire!
Lee Clayton-Harvey
Lee Clayton-Harvey
16:21 24 Oct 17
If you're looking for the best place for your treatment, you've got to choose and visit smile works. They make you feel beautiful, their all friendly and talented personnel. Their welcoming smile alone will make you feel at ease that you're in the right place for your treatment. Their smile really works.
Tiana Bukolami
Tiana Bukolami
22:52 11 Nov 17
team I'd like to provide you with some feedback on my treatment to date: After 1:1 advice and guidance with the smile-works team, I recently attended for my first treatment (root canal). I was greated and treated professionally throughout, experienced no pain, and was informed and entertained by MJ, whom I found to be extremely reassuring, competent and also hilariously funny. Withought hesitation I can fully recommend this practice, and I am so excited about completing my planned course of treatment, which is bespoke and excellent value for money, just in time for Christmas ! Kindest regards Dave Sent from my i
nicola jonnes
nicola jonnes
15:31 22 Nov 17
5 Star service and quality! Had my lips done for the first time and couldn't be more happy with them! MJ works wonders, would recommend 100% !!
davina Johnston
davina Johnston
14:10 25 Nov 17
Wow what an absolute amazing experience said no person ever going to the dentist. Well until now... Had severe pain due to a Wisdom tooth and couldn't sleep the night before and knew I had to finally face my fear and go to the dentist and get this sorted. Sat up all night due to lack of sleep watching and reading horror stories on having a Wisdom tooth removed and was dreading it more and more as time went on. Called Smileworks at 9am Saturday morning to get an emergency appointment and was given one within 3 hours. When i arrived I was greeted with cheer into what could only be described as the coolest dental reception area of all time. The receptionist (forget her name) automatically put my mind at ease. Normally my experience at dentists was sit and wait for an absolute age to be called. Not at Smileworks. MJ came into the reception area so cheery and got me and brought me to the room which was something out of a futuristic movie it was absolutely amazing. From start to finish MJ kept my mind at ease telling me every step of the way on what was happening and what the plan of action was. We even meditated over the removal of my wisdom tooth which really calmed me down. MJ was absolutely amazing in the removal and I had built up such a hype and horror pictures of what was going to happen. The exact opposite happened. This had made me build up my confidence in a dentist again and I would highly highly highly recommend Smileworks to anyone.
Kyle Boyd
Kyle Boyd
14:03 27 Nov 17
Me and my mum came here for the first time last year,and I can’t praise Mj and the staff anymore we felt so welcome and at ease straight away. My lips where and still are amazing and i get so many compliments! They literally do go “above and beyond” and totally make you feel “first class” x
Vicky Diamond
Vicky Diamond
20:49 28 Nov 17
I arrived at Smileworks just as they were closing early for the Christmas break. When I explained my situation (needed emergency treatment) & was going on holiday on Boxing Day MJ agreed to sort out my tooth. She was so friendly & I didn't feel like I was putting her out at all. One of the girls who had her coat on to go home even offered to stay to help. Within 20 minutes I was sorted out & could get on with my Christmas shopping!!! Thank you MJ & the nice dental nurse I now know I go away without having to worry about my tooth. 👍
Pauline McLoughlin
Pauline McLoughlin
02:06 24 Dec 17
Had my lip filler done here as well as a non-surgical nose job and couldn't be happier with the results. Such friendly staff who are all amazing at what they do and give me all the information I needed prior to my treatments. I wont be going anywhere else in Liverpool other than Smileworks!
Lauren Thompson
Lauren Thompson
13:05 26 Dec 17
I felt so welcome and comfortable here! I admire Dr MJ very much, because I did root treatment, which I thought was painful and complex. But it only took 1 hour and I did not feel a little pain. I trust them so much that I feel sleepy! And the reception girls are energetic and full of smiles. This is a wonderful place to make your smile beautiful and confident!
jiadi he
jiadi he
16:57 02 Jan 18
Smileworks are by far the best dentist I’ve been too!! So friendly and welcoming, the waiting area is fun, the receptionist are very helpful and informative, the dentists are highly skilled and make you feel comfortable and are very reassuring. I have had metal braces before when I was younger and feared getting them again but I am happy I went with Smileworks MJ and Bambi who have both been my dentist are fab as well as each assistant that supports them. I actually enjoy going each month and finding out what stage I am at and what’s to come next I never feel anxious. I’ve actually referred two people here, worth every penny 🙂
Emma Gillespie
Emma Gillespie
16:53 04 Jan 18
Reception staff welcoming and friendly. Decor is cool. Bambi and Eva so friendly patient and welcoming. Bambi explains the treatment plan and is patient. Got other few appointments to go. Would recommend. Thanks
Da Mc
Da Mc
19:03 10 Jan 18
I’ve been going to Smileworks for all my treatments since it first opened and I have not and will not go anywhere else. Everyone is always commenting on how good my lips look, my skin. My teeth are straight after only 3 months of a brace. Everyone there is so friendly and everything is explained throughly. The surgery is so clean and modern and MJ is the most qualified person out there for anything you need. I shall be continuing to go there for the rest of my time. Amazing. Love all the team at Smileworks 💕
Keeley Cawley
Keeley Cawley
00:32 17 Jan 18
I have visited MJ at Smileworks many times and I can not recommend the company any more ! All of the staff are so friendly and make you feel welcome as soon as you walk through the door. I always look forward to visiting Smileworks because the experience is always positive, the treatments provided are fantastic and I always leave feeling a million dollars.
Rebecca Zaidi
Rebecca Zaidi
20:11 16 Jan 18
First class customer service and care. The vibe of Smileworks is friendly yet ultimately professional. I have completed 3 sessions of PLEXR on my eyelids and the results are incredible! I will not hesitate to come back. Thank you Smileworks, you really have helped me to rebuild my confidence 😌
Sarah Parkinson
Sarah Parkinson
17:12 19 Jan 18
Called and obtained next day appointment. Clear instructions on how to find the surgery. Very thorough examination. X-rays and dental photos fully explained. Options for further treatment discussed. Follow up appointment arranged to check burn on my palate roof of which I was unaware and make sure nothing more serious. Dental hygiene scale and polish carried out and very pleased with outcome. Excellent service from Rebecca and Lucy. Recommended A+++++
Stephen Olive
Stephen Olive
18:39 23 Jan 18
A very welcoming, warm, friendly and professional atmosphere. I Felt very relaxed and at ease whilst I had my treatment which was a 1ml of lip filler. MJ was very informative and listened to what I wanted and personalised my treatment. I am super happy with the results and could not have asked for a better practitioner whilst receiving this procedure. Fantastic company and would highly recommend anyone to go here!
helen murray
helen murray
14:27 01 Feb 18
I've recommended Smileworks to a few people now, as I've had nothing but good experiences within the past 6 months. I decided to get my braces fitted here because I thought, with all the good reviews, I couldn't go wrong. I'm so glad I braved it because the results, only 5 months into the treatment, are amazing!!! MJ and Georgi are absolutely lovely. They're so friendly, and really just make you feel so comfortable there, which is a massive plus for nervous patients, as I was to begin with. The waiting area and reception is so fun. It makes a really nice change to what you usually see in a dentists waiting room. So, if you're thinking about going to Smileworks, do it! They're fantastic 😀
Sarah Hornby
Sarah Hornby
21:05 04 Feb 18
I needed an emergency appt & got one quickly. I needed a tooth extraction - I had an excellent (female) dentist who gave a really good local (enough & I could still feel my face!). The extraction was tough but I was well cared for. I've not had any problems at all since and I had it taken out 4 days ago. Thank you.
James Piper
James Piper
02:19 13 Feb 18
Great dentist, just had my brace removed and really happy with the results. All the staff are really friendly and welcoming. The late opening hours are a bonus too, so you have lots of flexibility when booking appointments. Would highly recommend.
Chris Brady
Chris Brady
14:11 17 Feb 18
I had the best first appointment. I had to change dentists because the last one was simply not fixing my issues. I was very hesitant to try a new dentist but I am glad I did. The staff are very polite and attentive. Dentist office itself is exceptionally clean. After my check up everything was explained well. Very good experience .
Shan Parke
Shan Parke
15:56 14 Mar 18
Smileworks is easily the most professional, friendliest practice I have ever been too. All the staff are so welcoming and I would never go to another practice for any of my treatments after being see here! Smileworks is the best!
Emily Jones
Emily Jones
22:31 08 Mar 18
I was initially nervous and apprehensive. I hadn't visited this practice before but I had done my homework and went here on recommendation. I booked with MJ and went to have some work done with my upper lip & facial aesthetics. She put me at ease completely and I was expecting pain. It was so easy, straightforward, and I will definitely go back. I was a little tender the day after, but there was no discomfort on the day of treatment and it was much easier than having a dental filling 🙂 My result has been fabulous and I am very happy and would certainly recommend.
Angela Jones
Angela Jones
18:32 27 Mar 18
Great customer service and care! Friendly staff you feel home each time. I had my treatment with Billy and Eva and I'm so happy about the result. Definitely recommended
Gabriele Ganga
Gabriele Ganga
00:17 29 Mar 18
First went for an emergency fix, then second time for root canal treatment and veneers, splendid results!! Recommended it to my friend and he got his emergency fix done and was happy with it. I would recommend this dentist to everyone! Thanks Smileworks! You made me more confident now 🙂
Miz A.
Miz A.
23:01 03 Apr 18
A superb experience! From the initial call to the reception team through to the treatment and after-care level of service, my expectations were exceeded in every aspect. This is a very smart, clean, modern and friendly dental clinic with customers at the heart of service. The team of professionals take time to understand the issue, explain possible causes, possible treatments and put you at your ease. This was a first-class experience and although I don't live near here, I am considering switching from my regular dentist to Smileworks Liverpool. Oh and for aviation geeks, the clinic has an airline theme which is refreshingly different to the traditional style of dental surgeries.
Richard Salkeld
Richard Salkeld
18:47 08 Apr 18
I chose Smileworks for my braces and could not be happier with my decision and have been recommending them ever since! There is always a friendly atmosphere at Smileworks and I’m always talked through what will be happening during my appointment. The late opening hours are perfect for fitting in around work and I have never had to wait longer than my given appointment time on every visit so far. In just 5 months Smileworks have managed to drastically straighten my teeth which I didn’t even think was possible after expecting a minimum of 1 year treatment!
Chelsea Borrow
Chelsea Borrow
21:35 19 Apr 18
Honestly the best customer service I have ever received. The receptionist is so friendly and helpful and the staff who looked at my teeth were very professional, always making sure that I was okay throughout. Nothing was too much trouble and they made sure that I left with full knowledge of what my teeth whitening procedure was going to be and answered all questions! Will definitely be recommending to friends and I cant wait to come back for my next appointment!
Sophie B
Sophie B
11:20 28 Apr 18
From my consultation to the end result I received the best customer service I have experienced. I was looked after by Paula and Emily who were both so welcoming, friendly and helpful and answered all of my questions. The consultation itself was so in depth and helpful and I learnt things that no other dentist had told me. I would recommend this place to anyone wanting dental treatment and I would definitely return.
Amy Robertshaw
Amy Robertshaw
14:23 29 Apr 18
Excellent treatment performed by professional dentists. I did NOT feel the dentist's hands when digging the tooth that caused a strong pain. I did NOT feel at all what happened:) smile and thanks a lot after 30 min of treatment. A narrative: The clinic gave me a fast track consultation as an emergency appointment when I call them in the early morning because of sudden and increasing pain over night after passing another clinic in a day before. Recent equipments of x-ray 4k that can take images of teeth and identity problems before handelling any treatment clearly after 5 min. The clinic is on high standards. It is highly appreciated and highly recommended. Thanks a lot.
Hany Ahmed
Hany Ahmed
02:13 31 May 18
The customer service at this dental practice is some of the best I have experienced in any organisation period. All staff are a credit to themselves and their employer. Friendly, bubbly, knowledgable and considerate. The treatment was top class, the facilities brilliant and the location very central and convenient. I don't often bother to leave reviews on Google, but I think it's worth the effort this time. Well done to all at Smileworks - outstanding.
Paul Gregory
Paul Gregory
21:16 13 Jun 18
Amazing customer care and advice and treatment for removal of a very painful wisdom tooth. NHS removal via my own dentist was going to be 6-8weeks waiting time. Smileworks were very understanding and arranged emergency appointment and then an extraction within a few days. There were no complications and the whole experience was first class. Everything was explained and there were excellent follow up calls to check I was Ok and no issues. So glad not to be taking anymore pain relief. Am considering switching my dentist!
Mike Whiting
Mike Whiting
14:44 27 Jun 18
I booked an appointment having not been to the dentist for a while through Kerry who was very helpful. My consultation was completed by Bambi and Ewa. My appointment was very thorough and I was extremely impressed with the level of service. I would definitely recommend smileworks to my friends and family. Thank you for looking after me!
Ste Glover
Ste Glover
18:54 27 Jun 18
Amazing! In order to get braces I have done a comprehensive research and booked initial appointments in several places in Liverpool. I have found out that in many of them I wouldn’t be treated by an orthodontist, but by a person who only has a certificate (and is lacking the knowledge and experience that an orthodontist has), and in some places there was a weird, cold, "we don't really care" attitude, plus I would only see a dental nurse. Smileworks keeps it's standards high, will always welcome you like an old friend, with smiles and care! Laurence, the orthodontist, very nice and very professional guy, investigated my case, went through a treatment plan with me, and I left happy, knowing I found my place and that I can trust them. My first appointment with Smileworks was 10 months ago, and since then I enjoy every visit, every conversation, every appt follow up, everything about this place! Great energy, great people and great results. It’s a no brainer, I can’t recommend it enough! Thank you for creating such an amazing experience for your customers!
Maja Socha
Maja Socha
11:13 03 Jul 18
Amazing place to make yourself more confident and happy about your smile. All team are really friendly and helpful. Dr. Laurence is fantastic made me feel so comfortable and relaxed, he is so knowledgeable and explains everything!
Roma Neverdauskaitė
Roma Neverdauskaitė
16:49 05 Jul 18
Amazing! In order to get braces I have done a comprehensive research and booked initial appointments in several places in Liverpool. I have found out that in many of them I wouldn’t be treated by an orthodontist, but by a person who only has a certificate (and is lacking the knowledge and experience that an orthodontist has), and in some places there was a weird, cold, "we don't really care" attitude, plus I would only see a dental nurse. Smileworks keeps it's standards high, will always welcome you like an old friend, with smiles and care! Laurence, the orthodontist, very nice and very professional guy, investigated my case, went through a treatment plan with me, and I left happy, knowing I found my place and that I can trust them. My first appointment with Smileworks was 10 months ago, and since then I enjoy every visit, every conversation, every appt follow up, everything about this place! Great energy, great people and great results. It’s a no brainer, I can’t recommend it enough! Thank you for creating such an amazing experience for your customers!
Maja Socha
Maja Socha
11:14 03 Jul 18
Paula & Emily treated me very thoroughly and did a very good job at putting me at ease. The practice is very clean and modern. Dr Lawrence has also been brilliant. I have absolutely nothing negative to say, so glad I found this practice!
Jennifer Josephine
Jennifer Josephine
17:54 25 Jul 18
OMG! If you're looking for an outstanding consultation or just wanna make yourself prettier, then Smileworks is THE place! Excellent clinicians, very talented, and performing only at the highest possible standard! Love it 😍
Georgiana Taulea
Georgiana Taulea
21:39 04 Aug 18
Found Smileworks online Friday night when my veneer came off and was seen and sorted by lunchtime Saturday! Amazing customer service, so helpful! If you need a new dentist that opens weekends or in need of emergency treatment don’t hesitate to contact Smileworks! My husband thinks my veneer looks better now than it did originally! Thanks again to the Smileworks team!
Tara Byrne
Tara Byrne
19:17 11 Aug 18
Absolutely lovely people that work there, great service and make you feel at home. As for the quality of braces, it's well worth it! I've had mine in only for 4 months and they look amazing! The difference already is unbelievable. Thank you so much smileworks!
Anto70411
Anto70411
10:58 23 Aug 18
The best money well spent, my appointment was with Zoe. I felt welcomed, I was thoroughly advised on my options and what to expect. Very honest about the pros and cons regarding the treatment. I had one tooth pulled out and I felt nothing bearing in mind that this "thing" was "rotten" but "clinging for dear life", yet I felt nothing. Zoe made me roar with laughter with the conversations she was having with me and her colleague, whilst playing "tug of war" with the tooth. Errors made by my previous dentist Zoe corrected and I am well pleased. Very sterile, good looking business. Thankyou
Robertha Jones
Robertha Jones
12:13 27 Aug 18
Absolutely enjoyable team from nurses to doctors. No waiting, instant meetings and rapid assistance with perfect service. I highly recommend to everyone who needs professional help.
Jiri Vyborny
Jiri Vyborny
17:57 25 Aug 18
One of the best dental practice I have ever seen. Thank you all for your helping me during my emergency visit. للأخوة العرب المقيمين أو الزائرين إلى ليفربول، هذه العيادة من أفضل عيادات الأسنان التي رأيتها في حياتي بدء من الاستقبال وحتى الطبيب المعالج. اذا احتجت الى زيارة طبيب الاسنان اجعل هذي العيادة خيارك الأول!
Ali Alsolme
Ali Alsolme
14:19 01 Sep 18
I unfortunately lost a tooth a few years ago due to a nasty abscess that too many root canal treatments could not cure. I decided at the beginning of the year that it was time to fix my smile and went for a consultation for a dental implant. I visited a couple of dental practices and decided on smileworks due to the friendliness of staff and their ability to answer all of my questions and put my mind at ease. Plus an added benefit was that they offered credit to help finance the treatment. I could not be more happy with my decision and my results. I have a perfect smile once more and dealing with the team was an absolute pleasure! I cannot recommend their services highly enough.
Grainne Mulholland
Grainne Mulholland
12:34 05 Sep 18
Very pleased with the dermal fillers administered by MJ and the semi permanent makeup from Hannah. Both took the time and effort to ensure I received the best options for treatment. In addition, the reception staff were very polite and welcoming which added to my positive experience. Would definitely recommend.
Rose
Rose
21:59 10 Sep 18
I couldn’t recommend Smileworks more! All staff are so friendly and make you feel welcome. Hannah is absolutely amazing! An absolute perfectionist in semi-permanent makeup. Anyone who is considering having eyebrows/eyeliner/lips done should 100% have Hannah do them, you won’t regret it!
Abby Cowdell
Abby Cowdell
16:26 17 Sep 18
Went to smileworks to have my eyebrows done by Hannah! From the moment you walk in everyone is super friendly and Hannah greets you like an old friend! This was my second visit as it was a top up! My eyebrows are really not easy as they pretty much non existent and what was there was super wonky! Hannah was amazing! She was so patient and spent a ridiculously long time making sure I went home happy! Would 100% recommend to everyone!! X
Bethany Sheldon
Bethany Sheldon
16:31 06 Oct 18
I went to smileworks last week for a new retainer. The service I received was great, from meeting the receptionists to when I was receiving treatment from Paula and the dental nurse. Everyone was very smiley, friendly and helpful. Paula especially took the time to explain whitening treatments to me (as I mentioned I would like whiter teeth on my patient details form) and also explained treatments such as composite bonding which could help me achieve the perfect smile I was looking for. The dental nurse helping was also very calming and patient. I would definitely recommend to others and would really like to compliment their great customer service. Thanks smileworks and all their lovely staff.
Victoria Thomas-Hui
Victoria Thomas-Hui
20:33 10 Oct 18
Had bad experiences with other dentists. Went to smileworks. I could not have been treated better. The staff are amazing and my dentist Susan is fantastic. She put me completely at ease. I've never said this before but I now enjoy going to see her and get work done on my teeth. Would highly recommend smileworks
Karen Wells
Karen Wells
04:22 11 Oct 18
Had my first appointment today with Paula and Jess. It was very nice, friendly and professional! I was talked through a plan for future treatments that I wanted and given a price estimate, so helpful! Appointment was also 2 days after I phoned them, so seen very quickly!
Laura Johnston
Laura Johnston
14:22 19 Oct 18
I feel 5 star is not enough and those guys deserve an infinite number of stars and a unicorn on top of that! I have a severe phobia if it comes to my teeth, I'm a survivor of Polish public dentist care and let me tell you that's something straight from nightmares and torture chambers. As a results my teeth are not in a great way (those that did survive), to add to the "fun" I also have major orthodontic issues. I knew I needed help and it took me about a year and a half (this is not an exaggeration) to make my way to Smileworks. In the meantime I tried two other 5-star rated places and I wasn't convinced enough to stick around. The second I called Smileworks I had a warm fuzzy feeling in my belly that this place is the right place finally, It took a few months and multiple appointment before the right treatment plan could be created, since my case is complicated to say the least. I feel that there was a LOT of thoughts put into finding a solution, which made me feel at ease and gain enough trust to go ahead with the treatment. Every time I come to visit everyone is just brilliant. All the ladies and gents are nice and bubbly, which definitely helps to relax. Their approach is very gentle, a lot of attention is given to the patients and you just get the feeling that this guys really know what they do. I feel spoiled and I stopped fearing every dentist visit as I used to in the past. I know it sounds odd, but if anyone is able to make dentist appointments as pleasurable as possible, that's the people at Smileworks! As to address the money, things like that cost a lot, that's the unfortunate reality and there's no way to avoid that. For what I've been offered i think that's worth every penny. If it comes to the plane theme, I think it's amazing and I absolutely love it, especially because of all the little details. Finally a place with a sense of humor! I get how people scared of dentist AND flying can find it disturbing, but I think that's just an edge case. I will preach the genius of this place forever and share it with anyone who is eager to listen (or is not eager to listen at all but just haven't ran fast enough from me).
Joanna Skorupa
Joanna Skorupa
10:24 26 Oct 18
Can't recommend smileworks enough amazing service! Really helpful over the phone and booking my first visit was so easy. Laurence and Georgie were so friendly and discussed the different options and treatment plan in detail. Nothing was too much trouble 🙂 Thanks guys!
Sam Abbott
Sam Abbott
16:06 07 Nov 18
Great experience. Very happy with my new smile. All the staff are faultless and so welcoming!!
Jessica Hudson
Jessica Hudson
16:13 14 Nov 18
First time for lip fillers, so obviously a little nervous on the outcome but I am over the moon. A natural yet full look could not recommend smileworks anymore. MJ is unreal at what she does and puts you at ease within a few seconds of the consultation whilst also giving all the right info and questions. Excited for another ml already!
Rosa Horsley
Rosa Horsley
12:13 26 Nov 18
I absolutely love this place. Staff are amazing. And what can I say about the wonderful MJ.... Try it yourself, I guarantee you wont disappointed.
pamela Bretland
pamela Bretland
18:46 11 Dec 18
I find myself recommending more people to these guys every day at work, I wouldn’t go anywhere else now! Amazing service delivered in a friendly and welcoming environment.
Jared & Co Barbers
Jared & Co Barbers
19:28 11 Dec 18
women in dentistry
Shirin working hard fitting braces
Fastbraces in Dallas
Dr Rowland-Warmann and Co-Founder Ed Challinor in Dallas, TX celebrating MJ becoming the world’s youngest Fastrbaces Master Affiliate
International woman's day 2018
Ladies helping one another out

 

We believe that women have a bright future in dentistry and our caring, talented and nurturing attitude has made us Liverpool’s most popular dental practice and also a place of calm, creativity and love for everything we do.

Popular treatments for 2018:

Teeth Whitening | Dental Implants | Gum disease treatment | Orthodontics | Invisalign | Six Month Smiles | Emergency Dental Treatment | Botox | Dermal Fillers | Lip Filler | Threadlift | Veneers | Composite Veneers | Tooth Bonding | Plexr

 

 

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